Privacy Policy

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers need and desire to preserve their privacy and confidentiality. Safeguarding our customers privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.

Information We Collect

We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:

· Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information.

· Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity.

· Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness.

· From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income or deposits.

Information We Disclose

Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.

By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website.

We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

We reserve the right to amend (that is, add to, delete or change) the terms of this Privacy Statement from time to time.

It's been a 2 year journey of house hunting, in a crazy, house selling frenzy, Michigan has been in the last couple of years. First house we bid on two years ago required a pre-approval. That's when we were introduced to Nick VanVorst. We were shocked and amazed by his work ethic!! He had us pre-approved in a matter of about four hours. Let me also add, this was done in the evening. I believe our last conversation was about 10:30 at night— amazing!! I would recommend him to anyone, espeically if you have ever worked with a bank before, you will be as shocked and amazed as we were!
Julie E.
Grand Rapids, MI
Josh and his team are timely, professional, and make you cared for at all times during the lending process. They continually reach out to assure things are going smooth and are always available to answer questions and get the process done as fast as possible. We definitely plan to use Josh and his company for any future lending needs.
Z. Ross
Grand Rapids, MI
Rob Eddie was our guy..and let me tell you...I was nervous from a bad experience I had with a prior home purchase..went in guarded...very quickly he made me feel very comfortable and was so on top of everything! Closed a week early, took my stupid phone calls on Sunday..made the process so so easy!! And oh yeah by the way...when we were at closing the sellers realtor told us, when they seen Rob Eddie with Northern had our loan...they said they knew our offer was solid and all the rest of the process would go seamlessly..cause of the reputation they have!!! Thanks so much!!
Joe B.
Wyoming, MI

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Northern Mortgage Services, LLC is licensed in the following states: CA 41DBO-46106 / CT ML-130662 / FL MLD1207 / IL MB.6761248 / IN 34700 / KS MC.0025510 / LA 130662 / MA MC130662 / MI FL0782 / MO 18-2360 / OH MB.804194.000 / TN 170724